Privacy Policy

1. Information We Collect

At Ailfreda, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI social media assistant service.

We collect information you provide directly to us, such as when you create an account, connect your social media accounts, or contact our support team. This may include your name, email address, and social media account credentials (stored securely and encrypted).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes:

• Creating and managing AI-generated content for your social media accounts
• Analyzing engagement patterns to optimize your social media strategy
• Providing customer support and responding to your inquiries
• Sending you service-related notifications and updates
• Improving our AI algorithms and service functionality

3. Data Security and Storage

We implement robust security measures to protect your personal information and social media data. All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Your social media account credentials are stored using OAuth tokens, which means we never store your actual passwords. We regularly update our security practices and conduct security audits to ensure the highest level of protection.

4. AI Data Processing

Our AI systems process your social media data to generate personalized content and insights. This processing is performed securely within our infrastructure, and we do not share your content or data with third-party AI services without your explicit consent.

We may use aggregated and anonymized data to improve our AI models, but this data cannot be traced back to individual users or accounts.

5. Third-Party Integration

Ailfreda integrates with various social media platforms (Instagram, TikTok, WhatsApp Business) and email marketing services (Brevo, Mailchimp). When you connect these accounts, we only access the data necessary to provide our services.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy.

6. Your Rights and Control

You have the right to access, update, or delete your personal information at any time. You can disconnect any social media accounts from our service, and we will immediately stop accessing data from those accounts.

You may also request a copy of all data we have collected about you or request that we delete your account and all associated data. We will respond to such requests within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and mobile application. These cookies help us understand how you use our service and allow us to improve functionality.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some features of our service.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ailfreda.com
Data Protection Officer: dpo@ailfreda.com
Address: Ailfreda Inc., 123 AI Street, Tech City, TC 12345